Have questions regarding payment verification, payment ID reference numbers, prompt vault access, or refunds? Our support team in India is ready to assist you.
hello@piyushratan.in
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India (IST / UPI)
Serving Indian & global creators
Mon – Sat (9 AM – 8 PM)
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For Razorpay payments, it starts with pay_... in your payment confirmation email or Razorpay modal receipt.
Automatic verification completes instantly upon payment. If delayed, submit a ticket above with your Payment ID and our support team will verify and activate your vault within 12 hours.
We offer a 100% full refund within 7 days if technical issues prevent access. Read our full terms on the Refund Policy Page.
Prefer direct email? You can also email us directly at .
Prompt Vault is an independent digital content provider based in India. All support communications and transactions are processed in accordance with Indian Digital Commerce guidelines.